Welcome to azizlaundryservice.com. By accessing and using our website and services, you agree to be bound by the following Terms and Conditions. Please read them carefully before using our platform.

Use of Our Website

By using azizlaundryservice.com, you confirm that:

• You are at least 18 years old or using the website under the supervision of a guardian.

• You will not use our website for any unlawful or unauthorized purposes.

• You will provide accurate and complete information when filling out any forms or placing service requests.

Laundry Service Terms

When you book a laundry pickup or delivery through our website:

• You agree to provide correct contact details, address, and pickup/drop-off timings.

• You are responsible for ensuring the laundry is ready at the scheduled time.

• Our staff will inspect and process your clothes with reasonable care and industry-standard methods.

Garment Care and Liability

We do our best to protect your garments and clean them according to best practices. However:

• We are not responsible for damage caused by normal wear and tear, manufacturer defects, or unlabelled fabrics.

• Items with no care label will be cleaned using standard methods at your own risk.

• In rare cases of loss or damage caused by us, our liability is limited to 3 times the cleaning cost of the affected item.

Pickups and Deliveries

• We aim to offer prompt pickup and delivery across Dubai.

• Any delay due to weather, traffic, or operational issues will be communicated in advance.

• Missed pickups or deliveries may result in rescheduling and additional charges.

Payments

• Payments can be made online, via card, or cash on delivery.

• All prices are in AED and inclusive of applicable taxes unless stated otherwise.

• Late payments may lead to suspension of services until the balance is cleared.

Promotions and Discounts

• All promotional offers are subject to specific terms.

• Aziz Laundry Service reserves the right to cancel or modify offers without prior notice.

Cancellations and Refunds

• You may cancel your booking at least 2 hours before the scheduled pickup.

• No refunds will be issued once the laundry process has started.

• If service is cancelled due to our inability to fulfill the order, a full refund will be provided.

Intellectual Property

All content on azizlaundryservice.com, including logos, text, images, and software, is the property of Aziz Laundry Service and protected under copyright laws. Any unauthorized use is strictly prohibited.

User Conduct

You agree not to:

• Interfere with the website’s functionality or security

• Use bots or scraping tools to collect data

• Post or transmit any harmful, defamatory, or illegal content

Modifications to Terms

We reserve the right to update or modify these Terms at any time without notice. The latest version will always be available on this page. Continued use of the website signifies your acceptance of any changes.

Governing Law

These Terms and Conditions are governed by the laws of the United Arab Emirates. Any disputes will be subject to the jurisdiction of the courts in Dubai.

Contact Us

If you have any questions regarding these Terms, please contact us at:

Aziz Laundry Service
📍 Dubai, UAE
📞 +971 [Your Phone Number]
✉️ support@azizlaundryservice.com